| Item type |
文献 / Documents(1) |
| 公開日 |
2022-08-04 |
| アクセス権 |
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アクセス権 |
open access |
| 資源タイプ |
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資源タイプ識別子 |
http://purl.org/coar/resource_type/c_6501 |
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資源タイプ |
journal article |
| 出版社版DOI |
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関連識別子 |
https://doi.org/10.33546/bnj.1998 |
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関連名称 |
10.33546/bnj.1998 |
| 出版タイプ |
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出版タイプ |
VoR |
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出版タイプResource |
http://purl.org/coar/version/c_970fb48d4fbd8a85 |
| タイトル |
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タイトル |
Characteristics of interactive communication between Pepper robot, patients with schizophrenia, and healthy persons |
| 著者 |
Betriana, Feni
タニオカ, リュウイチ
ヨコタニ, トモヤ
松本, 和幸
Zhao, Yueren
大坂, 京子
宮川, 操
カイ, ヨシヒロ
Schoenhofer, Savina
ロクシン, ロザーノ デ カストロ
谷岡, 哲也
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| 抄録 |
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内容記述 |
Background: Expressing enjoyment when conversing with healthcare robots is an opportunity to enhance the value of human robots with interactive capabilities. In clinical practice, it is common to find verbal dysfunctions in patients with schizophrenia. Thus, interactive communication characteristics may vary between Pepper robot, persons with schizophrenia, and healthy persons.
Objective: Two case studies aimed to describe the characteristics of interactive communications, 1) between Pepper as a healthcare robot and two patients with schizophrenia, and 2) between Pepper as a healthcare robot and two healthy persons.
Case Report: The “Intentional Observational Clinical Research Design” was used to collect data. Using audio-video technology, the conversational interactions between the four participants with the Pepper healthcare robot were recorded. Their interactions were observed, with significant events noted. After their interactions, the four participants were interviewed regarding their experience and impressions of interacting with the Pepper healthcare robot. Audio-video recordings were analyzed following the analysis and interpretation protocol, and the interview data were transcribed, analyzed, and interpreted.
Discussion: There were similarities and differences in the interactive communication characteristics between the Pepper robot and the two participants with schizophrenia and between Pepper and the two healthy participants. The similarities were experiences of human enjoyment while interacting with the Pepper robot. This enjoyment was enhanced with the expectancy of the Pepper robot as able to entertain, and possessing interactive capabilities, indicating two-way conversational abilities. However, different communicating characteristics were found between the healthy participants’ impressions of the Pepper robot and the participants with schizophrenia. Healthy participants understood Pepper to be an automaton, with responses to questions often constrained and, on many occasions, displaying inaccurate gaze.
Conclusion: Pepper robot showed capabilities for effective communication pertaining to expressing enjoyment. The accuracy and appropriateness of gaze remained a critical characteristic regardless of the situation or occasion with interactions between persons with schizophrenia, and between healthy persons. It is important to consider that in the future, for effective use of healthcare robots with multiple users, improvements in the areas of the appropriateness of gaze, response time during the conversation, and entertaining functions are critically observed. |
| キーワード |
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主題 |
communication |
| キーワード |
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主題 |
delivery of health care |
| キーワード |
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主題 |
robotics |
| キーワード |
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主題 |
schizophrenia |
| 書誌情報 |
en : Belitung Nursing Journal
巻 8,
号 2,
p. 176-184,
発行日 2022-04
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| 収録物ID |
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収録物識別子タイプ |
ISSN |
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収録物識別子 |
24774073 |
| 収録物ID |
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収録物識別子タイプ |
ISSN |
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収録物識別子 |
2528181X |
| 出版者 |
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出版者 |
Belitung Raya Foundation |
| 出版者 |
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出版者 |
Indonesian National Nurses Association of Belitung Indonesia |
| 出版者 |
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出版者 |
Prodi D3 Keperawatan Belitung Poltekkes Kemenkes RI Pangkal Pinang |
| 権利情報 |
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|
権利情報 |
This is an Open Access article distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License, which allows others to remix, tweak, and build upon the work non-commercially as long as the original work is properly cited. The new creations are not necessarily licensed under the identical terms. |
| EID |
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識別子 |
385483 |
| 言語 |
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言語 |
eng |
bnj_8_2_176.pdf (529 KB)
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